Muscat, The Consumer Protection Authority (CPA) has launched an initiative titled “Indicators of Consumer Empowerment in the Sultanate of Oman”. The initiative, the first of its kind in Oman, aims to make consumers aware of their rights and obligations.

The initiative explores various aspects, like consumption practices, the measurement of consumer interaction, the extent to which consumers share experiences, related problems and troubleshooting and the efforts of the CPA to upgrade the services it offers to society as per global standards.

The initiative constitutes a cornerstone in investigating consumer opinion through CPA’s cooperation with the Oman Centre of Statistics and Information (NCSI). The CPA is scheduled to conduct an opinion poll involving 2,500 citizens and residents, who will be interviewed over the phone. The poll segment will be picked up randomly from the age group of 18 years and above, from all parts of Oman.

The initiative is expected to achieve a set of goals, namely to propel the march of economic development, eliminate negative market practices, promote entrepreneurship, refresh related administrative legislations and protect the rights of consumers and traders alike.

Source: Oman News Agency